How this service works
The right request depends on the certificate and the organisation that needs to rely on it. We help you identify the information to submit and explain the next steps before proceeding.
What to prepare
- A clear copy of the certificate or record
- The full name and details shown on the certificate
- The destination organisation or purpose of verification
What to expect
Umalusi and the receiving organisation determine their verification requirements. The published fee is the client-supplied VeriDoc Pro fee; the time needed can depend on the case and external processing.
Common questions
Can I request verification for an older certificate?
Send us the certificate details and the purpose of the request. We will check what information is needed for the relevant verification route.
What is the listed fee?
See the current fee shown beside this guide. VeriDoc Pro will confirm the applicable requirements before the request proceeds.